Data Protection & Privacy Policy


1. Introduction
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‍Welcome to NovaNet Wireless, where we prioritise the protection of your privacy and the security of your personal information. This Data Protection and Privacy Policy explain how we collect, use, disclose, and protect your data in compliance with data protection and privacy laws in the United Kingdom.
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2. Information We Collect
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We collect information that is necessary for providing wireless internet services and improving user experience. This may include but is not limited to:

a. Personal Information (e.g., name, address, contact details)
b. Billing and payment information
c. Device information (e.g., MAC address)
d. Usage data and traffic information
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3. How We Use Your Information
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‍We use your information for the following purposes:

a. Providing and managing our wireless internet services
b. Billing and processing payments
c. Monitoring and improving service quality
d. Complying with legal obligations
e. Sending important service-related notifications


4. Data Security
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We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security measures include encryption, access controls, and regular security audits.


5. Data Sharing

We may share your information with third parties only as necessary for providing our services, complying with legal requirements, or enhancing our service quality. We do not sell or lease your information to third parties for marketing purposes.


6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse website usage. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.


7. Your Rights
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You have the right to access, rectify, or erase your personal information. You may also request restrictions on processing or object to the processing of your data. To exercise these rights or inquire about your data, contact us at contact@nnwireless.co.uk


8. Consent

‍By using our services, you consent to the collection, processing, and storage of your personal information as outlined in this policy. You may withdraw your consent at any time by contacting us.


9. Changes to the Policy

We may update this Data Protection and Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be indicated.


10. Conclusion
NovaNet Wireless is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices in compliance with data protection and privacy laws in the United Kingdom.
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Thank you for choosing NovaNet Wireless.

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‍Contact Information:
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‍NovaNet Wireless Limited.

01274 010607
contact@nnwireless.co.uk
82A James Carter Road,
Mildenhall,
Suffolk, IP28 7DE
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last updated: 24/01/24

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